Wednesday, October 22, 2008
Monday, October 20, 2008
1-800-YOU-SUCK
Is there any bigger time suck that stepping into a cell phone store?
I don't get any service in my house or anywhere else, for that matter, so I thought I would go to the AT&T store to see what I could do about the situation. Every time I go to a cell phone place, the same thing always happens. First of all, there are like 12 people working and all of them are standing around not doing a damn thing. They can't help YOU though; They'll be happy to take your name and get to you when they are not so swamped. Oh, I see...you have to stand around a little, chit chat, check your email, flirt with each other, and head out back for a smoke break before you can say two words to me. Got it.
After about 30 minutes of waiting, some guy comes over, looks up my account in the computer, then says, "Hmm, let me see what I can do about this," and heads to the back, presumably to talk the manager. But I guess I'll never really know since he never came back!! So 15 minutes later, another guy offers to help (after I stare at him with slightly psycho stalkerish expression for a good 10 minutes). I tell him my problem and he looks at my phone and says, "Oh yeah, this phone just doesn't get good reception. You need to buy another one."
"I'm sorry, what? I don't want a new phone. I just want the one that I have to actually work from time to time."
"Well..."
"But I bought this phone from you. And you're saying it doesn't work. And your proposed solution is that I buy ANOTHER phone from you?"
"Well... yes."
"Really?"
(sheepish grin)
"Seriously?!"
"Yes."
"Can't you update the software on it or something?"
"No," handing me an ad, "but if you take it to this place (some shady third party), they probably can."
"How much will that cost?"
"I don't know. Seventy, seventy-five bucks."
"What is the penalty if I cancel my contract?"
"Ummm, eighty dollars."
Sold. Peace out, AT&T.
More bars, more places, my ass.
What service do you have and does it work in my house?
I don't get any service in my house or anywhere else, for that matter, so I thought I would go to the AT&T store to see what I could do about the situation. Every time I go to a cell phone place, the same thing always happens. First of all, there are like 12 people working and all of them are standing around not doing a damn thing. They can't help YOU though; They'll be happy to take your name and get to you when they are not so swamped. Oh, I see...you have to stand around a little, chit chat, check your email, flirt with each other, and head out back for a smoke break before you can say two words to me. Got it.
After about 30 minutes of waiting, some guy comes over, looks up my account in the computer, then says, "Hmm, let me see what I can do about this," and heads to the back, presumably to talk the manager. But I guess I'll never really know since he never came back!! So 15 minutes later, another guy offers to help (after I stare at him with slightly psycho stalkerish expression for a good 10 minutes). I tell him my problem and he looks at my phone and says, "Oh yeah, this phone just doesn't get good reception. You need to buy another one."
"I'm sorry, what? I don't want a new phone. I just want the one that I have to actually work from time to time."
"Well..."
"But I bought this phone from you. And you're saying it doesn't work. And your proposed solution is that I buy ANOTHER phone from you?"
"Well... yes."
"Really?"
(sheepish grin)
"Seriously?!"
"Yes."
"Can't you update the software on it or something?"
"No," handing me an ad, "but if you take it to this place (some shady third party), they probably can."
"How much will that cost?"
"I don't know. Seventy, seventy-five bucks."
"What is the penalty if I cancel my contract?"
"Ummm, eighty dollars."
Sold. Peace out, AT&T.
More bars, more places, my ass.
What service do you have and does it work in my house?
Saturday, October 18, 2008
Friday, October 17, 2008
Visitors!!
Last weekend my folks, Ben, Laura and Matt, and their daughter Charlotte came to visit. It was exciting because most of them hadn't seen our new house yet. We had some friends over on Saturday night for dinner, which was great fun. I also made them do work like hang pictures and put down a rug that had been leaning against the wall for weeks (okay, months). Thanks Mom, Dad, and Laura for your help. Otherwise those things might still be laying around the next time you visit :)
Laura, Matt, and Charlotte
Laura and Lily at the aquarium
Sam playing with the mouth of the whale slide. The slide was definitely his favorite thing about his trip to the aquarium. That and the touchscreen computers and elevators....What? There were FISH there?!
Laura, Matt, and Charlotte
Laura and Lily at the aquarium
Sam playing with the mouth of the whale slide. The slide was definitely his favorite thing about his trip to the aquarium. That and the touchscreen computers and elevators....What? There were FISH there?!
Monday, October 13, 2008
Friday, October 10, 2008
Baby's first Juicy
Yes, I think she likes designer duds.
No, it does not say JUICY across her heinie!
Subscribe to:
Posts (Atom)